Terms of Service

Last updated: 12 March 2025

These Terms of Service ("Terms") govern your use of the website https://kholvexxex.world (the "Site") and any orders you place with Kholvexxex ("we", "us", "our"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site or our services.

1. Information about us

The Site and the sale of products (including Welliontra) are operated by:

Kholvexxex
Stortorget 8
211 34 Malmö
Sweden

Email: reply@kholvexxex.world
Phone: +46 771 450 450

2. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the Site, our systems, or other users' data.
• Transmit any viruses, malware, or other harmful code.
• Use automated means (e.g. scrapers, bots) to access or collect data from the Site without our prior consent.
• Impersonate another person or entity or misrepresent your affiliation.

We reserve the right to suspend or terminate your access to the Site if we reasonably believe you have breached these Terms.

3. Products and information

We offer dietary supplements and related products (including "Welliontra") through the Site. Product descriptions, images, and specifications are provided in good faith but may be subject to change (e.g. packaging updates by the manufacturer). We do not guarantee that product descriptions or other content on the Site are error-free, complete, or current. We reserve the right to correct errors and to limit quantities. Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary.

4. Orders and contract formation

When you submit an order via the Site, you make an offer to purchase the selected products. A contract between you and us is formed only when we accept your order (e.g. by sending an order confirmation by email). We may refuse or cancel an order (in whole or in part) for reasons including: product unavailability, pricing or other errors, suspected fraud, or failure to meet eligibility criteria. If we cancel an order after payment has been taken, we will refund you in accordance with our Return Policy.

5. Prices and payment

Prices displayed on the Site are in the currency indicated (e.g. EUR) and include VAT where applicable. We may apply geographic-based pricing. Shipping costs (if any) will be shown before you confirm the order. You are responsible for any customs or import duties in your country. We accept the payment methods displayed at checkout. Payment is due as specified (e.g. at the time of order for card payments). You must provide accurate payment details; we are not liable for failed transactions due to incorrect information.

6. Delivery

Delivery terms (including timeframes and shipping options) are set out on the Site and in any order confirmation. We will use reasonable efforts to deliver within the stated timeframe but are not liable for delays caused by carriers or events outside our control. Risk of loss and title pass to you upon delivery to the address you provided. You must ensure that the delivery address is correct and that someone can receive the goods where required.

7. Withdrawal and returns

Your right to withdraw from a distance contract and our return and refund policy are set out in our Return Policy. By placing an order, you agree to the terms of that policy.

8. Intellectual property

All content on the Site (text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright and other intellectual property laws. You may view and print pages for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. Limitation of liability

To the fullest extent permitted by applicable law:

• We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other matter that cannot be limited by law.
• We shall not be liable for any indirect, consequential, or special loss, or for loss of profit, data, or goodwill arising from your use of the Site or our products.
• Our total liability to you in connection with any order or the Site shall not exceed the amount you paid for the relevant products in the twelve months preceding the claim.

Nothing in these Terms affects your statutory rights as a consumer under mandatory law (e.g. Swedish Consumer Sales Act).

10. Privacy and data protection

Your use of the Site and any data you provide are also governed by our Privacy Policy and Cookie Policy. By using the Site, you consent to the processing described there where consent is required.

11. General

These Terms are governed by the laws of Sweden. Any dispute shall be subject to the non-exclusive jurisdiction of the courts of Sweden. If any provision of these Terms is held invalid, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. We may amend these Terms at any time; the updated version will be posted on the Site with a new "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms. For orders already placed, the Terms in effect at the time of the order apply to that order.

12. Contact

For questions about these Terms or our services, contact us:

Kholvexxex
Stortorget 8, 211 34 Malmö, Sweden
Email: reply@kholvexxex.world
Phone: +46 771 450 450